New Clients
It is recommended for new patients to bring in records from their previous vet, if available, as well as a fecal sample. Having a list of all your pet's medications, including each medication's dosage and frequency, as well as current food is extremely helpful and highly appreciated.
We highly recommend that you use a leash or pet carrier. A leash is considered a pet owner's best friend. It gives you control of your pet and it prevents your pet from mingling with other animals in the clinic. Pet carriers, on the other hand, are best suited for smaller animals, as it gives them personal space--especially if there are larger animals in the waiting room.
If you would like to schedule an appointment, please give us a call at 630-655-3800.
We highly recommend that you use a leash or pet carrier. A leash is considered a pet owner's best friend. It gives you control of your pet and it prevents your pet from mingling with other animals in the clinic. Pet carriers, on the other hand, are best suited for smaller animals, as it gives them personal space--especially if there are larger animals in the waiting room.
If you would like to schedule an appointment, please give us a call at 630-655-3800.
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Client Portal - Idexx Vello
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We are now connected with Vello, a platform that allows you to see your pet's reminders and contact us via SMS messaging! Scan the QR code below to download the Vello app, then enter in the phone number and/or email on file with us. If you are an existing client, you can also text us at 630-320-2638, our SMS messaging number, or call us at 630-655-3800 with any questions or concerns about your pet.
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Payment Options
Payment is due when services are rendered. We do not bill in order to focus on our patients' needs, customer service and to minimizing costs to our clients.
We do not accept post-dated checks.
We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express), checks and cash. We also accept Apple Pay. All cards must be signed by the owner of the card. There is a $30 service charge on all returned checks.
We do not accept post-dated checks.
We accept debit cards, credit cards (Visa, Mastercard, Discover, American Express), checks and cash. We also accept Apple Pay. All cards must be signed by the owner of the card. There is a $30 service charge on all returned checks.
