Dear Clients and Friends,
An Update From Us On Our COVID-19 Policies
Allowing Pet Owners to Accompany Their Pet Into Our Hospital
We are pleased to announce that we are now allowing clients to accompany their pets in our hospital in a limited fashion.
To limit the number of people in the clinic at one time, when you arrive for your appointment, please park and remain in your vehicle. Call us at 630-655-3800 to let us know you’ve arrived and we’ll let you know when we’re ready for you to enter.
Masks - In accordance with the CDC recommendations, requiring masks for all clients and staff regardless of vaccination status, and masks must cover mouth and nose.
Doctor appointments - We ask that you limit the number of people who accompany your pets during appointments to allow for adequate social distancing in our exam rooms.
Medication or food pick-ups -To minimize congestion in the lobby, we ask you to continue to call ahead to request and/or pay for medication and food refills, and plan to remain curbside for pick-ups at this time.
Curbside optional - We will continue to offer curbside service for all appointments. We want to ensure we can still provide care to all of our patients while respecting the health concerns of our clients.
New flooring, baseboards and decor have yet to be installed; so please excuse the current “unfinished look” of our interior. We are hoping to finalize plans with the contractor soon for the flooring.
Thank you for your patience and understanding through this trying time. We are all very hopeful for a return to normalcy soon!
We greatly appreciate you entrusting us with the care of your pet!
Sincerely,
John Bishop, DVM and Ann Marie LoPiccolo, DVM
An Update From Us On Our COVID-19 Policies
Allowing Pet Owners to Accompany Their Pet Into Our Hospital
We are pleased to announce that we are now allowing clients to accompany their pets in our hospital in a limited fashion.
To limit the number of people in the clinic at one time, when you arrive for your appointment, please park and remain in your vehicle. Call us at 630-655-3800 to let us know you’ve arrived and we’ll let you know when we’re ready for you to enter.
Masks - In accordance with the CDC recommendations, requiring masks for all clients and staff regardless of vaccination status, and masks must cover mouth and nose.
Doctor appointments - We ask that you limit the number of people who accompany your pets during appointments to allow for adequate social distancing in our exam rooms.
Medication or food pick-ups -To minimize congestion in the lobby, we ask you to continue to call ahead to request and/or pay for medication and food refills, and plan to remain curbside for pick-ups at this time.
Curbside optional - We will continue to offer curbside service for all appointments. We want to ensure we can still provide care to all of our patients while respecting the health concerns of our clients.
New flooring, baseboards and decor have yet to be installed; so please excuse the current “unfinished look” of our interior. We are hoping to finalize plans with the contractor soon for the flooring.
Thank you for your patience and understanding through this trying time. We are all very hopeful for a return to normalcy soon!
We greatly appreciate you entrusting us with the care of your pet!
Sincerely,
John Bishop, DVM and Ann Marie LoPiccolo, DVM
